Shipping & Returns

1. Made to Order

Every Gymrilla piece is printed to order. Nothing sits in a warehouse — your item is made for you after you place your order. That is why our policies are a little different from a store that ships from stock.

2. Production & Shipping Times

Production typically takes 2–7 business days. USA shipping typically takes 3–7 business days after production. You will receive a tracking link by email as soon as your order ships. Free shipping on USA orders over $110. Orders below that amount are charged the carrier rate shown at checkout. We currently ship within the United States only.

3. Order Changes & Cancellations

Because production starts quickly, you can change or cancel an order within 12 hours of placing it. Email support@gymrilla.com with your order number. Once production has started we are unable to cancel or change the order.

4. Sizing

Every Gymrilla piece is printed after you order it, so we can't accept returns or exchanges for size. Please check the size chart and use the fit finder on the product page before you buy — both show the garment's own measurements, so you can lay a tee you own flat and compare. Between sizes? Size up on classic fits; size down on oversized fits if you want a regular look.

Need a hand? Email support@gymrilla.com with your height, weight and how you like it to fit and we'll recommend a size before you order.

5. Damaged, Defective or Incorrect Items

If your item arrives damaged, misprinted, or is not what you ordered, we will make it right. Within 30 days of delivery, email support@gymrilla.com with your order number and clear photos of the problem (and of the shipping label if the package was damaged). We will send a free replacement or issue a full refund — your choice. You can also use our replacement request form.

6. Change-of-Mind Returns

Because each item is made specifically for you, we do not accept returns or refunds for change of mind or sizing. Wrong item, wrong size sent, or a print defect is always on us — see section 5.

7. Where is my order?

Check it any time on our Track Your Order page with your order number and email. Processing means it is being printed (2–7 business days). You receive a tracking email automatically the moment it ships.

8. Lost or Delayed Packages

If tracking shows no movement for 10 business days, or the package is marked delivered but has not arrived within 3 days, contact us and we will investigate with the carrier and, where appropriate, reship your order.

9. Refunds

Approved refunds are returned to your original payment method within 5–10 business days of approval, depending on your bank or card issuer.

10. Contact

Questions about an order? Email support@gymrilla.com or use our contact form. Include your order number so we can help quickly.